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PRESIDENT'S MESSAGE

LOCATIONS & CONTACT INFO

MISSION STATEMENT

PRIVACY POLICY

RIVER CITIES BANK PRIVACY STATEMENT

The following privacy principles were established to maintain the security, integrity, and confidentiality of your personal financial information.

Categories of Information We Collect
We routinely collect and retain the information we obtain from your account applications, transaction history (for deposits, loans, credit cards, etc.) and from consumer reports. This information helps us:

• To establish and administer your accounts. (Example: We ask for personally identifying information to protect your accounts from fraud.)
• To satisfy certain regulatory requirements. (Example: When you open an account that pays interest, we are required by the Internal Revenue Service to obtain your social security number.)
• Better understand you so that we may provide you with additional or improved products and services. (Example: We require information concerning your credit history and assets to determine if you qualify for loan approval.)

Categories of Information That We Disclose
We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law.

Disclosure As Permitted By Law
We may disclose all of the information we collect, as described above to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.


Collection and use of Personal Online Information
You may visit any section of our website to find out more about the Bank, the products we offer and events we are planning without providing any personal information. Communication at this level is not in a "secure" environment and is not encrypted.

All communications between you and River Cities Bank when using our e-Banc product (to inquire into account information or perform a transaction) are conducted in a secure environment, with all information being transmitted in an encrypted format.

If you choose to contact us via e-mail, please keep in mind that your e-mail address and any other information your e-mail header shows about you, such as your name or organization, will be revealed to us in the e-mail. We pledge that when you communicate with us via e-mail, we will use your e-mail information only for the specific purpose of responding to your comments or questions.

How is That Information Protected?
Access to your personally identifiable financial information is limited to employees with a specific business reason for utilizing this data. Our employees are educated about the importance of maintaining confidentially and customer privacy. If necessary, we take appropriate disciplinary steps to enforce our employees' responsibility to protect your very personal information.

In order to prevent unauthorized access to your information, we maintain security standards and procedures that conform with industry practices. These security standards and procedures are routinely tested to verify the integrity of our systems.

All rights reserved. River Cities Bank, Member FDIC, Equal Housing Lender